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Work Orders

To place a work order follow this link: Place a Work Order

Work Order Walk-Through

To place a work order, please follow these instructions.

It is preferred that all work orders that are NON emergencies* be submitted via this web system. As always, if there is an emergency, please call the Facility Services office (424-6312) or Safety and Security (464-8888) for assistance.

(*) An emergency is anything that will cause greater damage or is a life safety hazard if it is not addressed immediately

1. Click on the Work Order link.
You will see several things on the page:
  • Weather Network in the upper left corner – Optional link.
  • ISIS Account information in the upper center section – Ignore this section.
  • Review Work Requests upper right corner –This section is for you to check on a work order AFTER you have submitted it and want to check the status. To do so, enter your name and work request number, then click on the Search Work Requests number. (You must have written down your work request number to utilize this section).
  • Events in the middle section of the page – This section is not in operation at this time. Ignore this section.
  • Add Work Request button--This is where you click to submit a work order.
2. Click on the "Add Work Request" button.

You will see be directed to a form. Fill out this form to complete a Work Order.

The first line is your work request number. Please make a note if it somewhere for future references (see Review Work Requests description).

The next few lines are nothing to worry about. They simply describe the status of the Work Request you are filling out.
  • Current Status-Open - This is the section you will check later if you need to see the status of a previously submitted work request.
  • Type Code–Web Pending - This signifies that this is being placed via the web system.
3. Where it says "Cost Center Code" select YOUR building.
  • Asset Number - Please IGNORE THIS SECTION.
4. Enter the contact information.
  • Name - Enter the name of the person you want to be contacted if there are questions regarding this request.
  • Email - Enter the email address of person to be contacted.
  • Phone - Enter the phone number of the person to be contacted.
  • Service Type - IGNORE THIS SECTION.
5. Describe the Work Order being requested.
  • Building – Enter the building where the work will be done.
  • Floor – Enter the floor where the work will be done.
  • Room – Enter the room where the work will be done.
  • Description – Enter a description of your request. Any information that would be helpful to complete this request should be included in this section.

In the lower left corner you will see two words – Save and Cancel.

6. Click on "Save" to submit your request.

IGNORE "Cancel" unless you change your mind regarding this submission.

 

 

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