There are three ways to order your tickets:
- By Phone: To place an order by phone, call the Kirkland Fine Arts Center Box Office at: 217-424-6318. Have your credit card with current home and billing address (as listed on credit card statement) available at the time of ordering.
- Online: Please have your credit card, current home and billing address, as well as a telephone number available at time of order. Click here to order tickets now!
- In Person: You can visit the Kirkland Box Office Monday-Friday from 10:00 a.m.-5:00 p.m. to work with a sales associate on choosing the best available seats for an upcoming performance.
How can I view previous orders?
You will need to log-in by clicking here. If you have not created an account, you will need to enter your e-mail address and set-up a password. Once you have created an account you can view prior orders and resend order confirmations.
Can I order tickets via e-mail?
Unfortunately, Kirkland cannot accept e-mail orders at this time. If you have any questions about upcoming events you can e-mail Kirkland at kfac@millikin.edu and a box office representative will address your concerns as soon as they can.
What form of payments do you accept?
Kirkland Fine Arts Center accepts all major credit card payments including Visa, Mastercard, Discover, and American Express online, by phone, and in person. Additionally, personal checks addressed to Millikin University and cash are accepted at the Kirkland Box Office window.
How is Kirkland’s seating set-up?
Kirkland Fine Arts Center Auditorium seats 1,903 people. Continental seating includes 30 rows on the main floor as well as balcony and loge seating. The auditorium has just added eight Wheel Chair Accessible spaces accompanied by six Handicapped Accessible seats. Because there are no obstructions within the auditorium, every seat has excellent visibility of the stage and outstanding acoustics.
What if I want to pick-up my tickets at the Center, but can’t do it until the night of the show?
Will Call allows our patrons to have their purchased tickets held at the Kirkland Fine Arts Center Box Office to be claimed at a later, more convenient date and time. These tickets can be picked up from the Kirkland Box Office during normal business hours prior to the event or on the night of the show. To claim their tickets, patrons must present a photo ID to the Box Office Staff. If a patron wishes to claim their tickets the night of the performance, the tickets will be available at a designated location in the Center’s main lobby. Patrons who plan to have another individual retrieve their tickets, must have informed the Box Office Staff prior to the event date. All unclaimed will call tickets will become available for purchase by the public at 10 minutes following the start of a performance.
Do you offer any discounts on group purchases?
Kirkland Fine Arts Center offers discounts on ticket orders of 10 persons or more. Visit the Group Discount page for more information.
Can I purchase my tickets for the entire season at once?
You can purchase your tickets to Kirkland Fine Arts Center performances in a season ticket package. For current pricing and packages, please contact the Patron Relations Manager, Jan Traughber, by phone at: 217-424-6318 or by e-mail at kfac@millikin.edu or simply drop by the Kirkland Fine Arts Center Box Office.
Can I reserve seats without purchasing the tickets?
Because of the large demand for tickets, Kirkland Fine Arts Center does not reserve unpaid tickets. You can place your order online, by phone, or by stopping into the Kirkland Fine Arts Center Box Office.
Where do I park?
Kirkland Fine Arts Center experiences a high volume of traffic to many events. Parking is available in several lots located in front of and near the Center. Complimentary Valet Parking is offered by Millikin University student organizations on a first come, first serve basis for a limited number of spaces. Donations are always accepted. For more detailed parking information, please visit our Parking page.
What happens if I arrive late?
Late audience members will be seated at the Kirkland Fine Arts Center Staff's discretion. Late patrons may be seated in a section other than the one assigned in order to avoid audience distraction.
Do you offer facility tours?
Front-of-House and Backstage tours are available for groups of 8 or more individuals. Private tours are scheduled between the hours of 10:00 a.m.-5:00 p.m. Monday-Friday. Reservations are required by contacting B.J. Warren at 217.362.6499 or e-mailing wwarren@millikin.edu. Special accomodations for handicapped patrons may be made.
